Hercules The Smart Choice in Laundry

Customer Service

Smart Card Laundry Machines

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laundry testimonials

"Dealing with Hercules is always a pleasure. We know that if there is a problem, they will resolve it quickly. Our residents love their equipment and the look of our laundry facilities is first class."

Brendan Keany
Mutual Redevelopment - Penn South

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More than one million residents already enjoy the timesaving convenience of Hercules Smart Card technology, which replaces old-fashioned coin-operated laundry equipment. It's fast, simple – and available in nearly every Hercules laundry room.

The Smart Card is embedded with a small chip that stores information. Simply insert it into the card reader on the washer or dryer and the proper amount is automatically deducted and the remaining balance is displayed. No need to count quarters or have change available when you do laundry. No reason to postpone or interrupt your laundry chores when you run out of quarters.

Just use the Hercules Smart Card machine in your laundry room and within minutes you can easily:

  • Purchase a new or additional Smart Card. You also can request a Smart Card online now.
  • Add value to your Smart Card. Or, revalue your Smart Card online.
  • Check the balance on your Smart Card.



    Coded Value Adder
    With this machine, it's easy to add value to your card online or by phone.
    Download Instructions
    Watch "How-To" Video
     
    Diamond Center Plus Machine
    Use any major credit card (American Express®, Visa®, MasterCard® or Discover®) or debit card (as long as it has the Visa/MasterCard logo on it) to purchase a Card or add value in $10, $25, $50 or $75 increments. Please note: The machine does not accept PIN-based debit card transactions. To use the debit card, simply swipe your card as you normally would and choose "CREDIT." Your transaction will be processed as a credit card transaction.
    Download Instructions
    Watch "How-To" Video
     
    Card Transaction Station
    Use any major credit card (American Express®, Visa®, MasterCard® or Discover®) or debit card (as long as it has the Visa/MasterCard logo on it) to purchase a Smart Card or add value in $10, $25, $50 or $75 increments. Please note: The machine does not accept PIN-based debit card transactions. To use a debit card, simply swipe your card as you normally would and choose "CREDIT." Your transaction will be processed as a credit card transaction.
    Download Instructions
     
    VTM-Value Adder Plus
    Use cash to purchase a Smart Card or add value in convenient increments. This machine only accepts cash but does not make change.
    Download Instructions
     
    Card Service Center
    Use cash to purchase a Smart Card or add value in $5, $10 or $20 increments. This machine only accepts cash but does not make change.
    Download Instructions
     

    How to use your building's PayFlex machine

    Learn how easy it is to use your building's PayFlex machine to add value to your Smart Card or buy a new one.

    Watch "How-To" Video
    Download Instructions